Help and support
Need some help or have a question? These pages contain guidance and information about investing with Artemis and how to manage your investments with us.
They also provide help with protecting your security online and keeping your information confidential, and how to make a complaint should the need arise.
We aim to answer our clients' most-asked questions here, but we’re also available on the phone and by email.
Understanding funds
- How are funds run?
- What are fund benchmarks?
- What are fund share/unit classes?
- Income v accumulation classes
- What is currency hedging?
- How to take an income from a fund
- How are funds priced?
- What are the different types of funds?
- What are non-dealing days?
Understanding bond funds
Understanding investment performance and risk
Understanding stewardship and ESG integration
How to invest and manage investments
- Ways to invest in Artemis funds
- Explaining ISAs and general investment accounts
- How to begin investing with Artemis
- How to manage existing Artemis investments
- How to change or withdraw Artemis investments
- What are the security and identification requirements to invest?
- Telling us about a change of address or personal details
- Telling us about a change of name
- What to do on the death of an investor
Charges and costs of investing
Staying safe and secure
For customers with disabilities or vulnerabilities
Complaints and compensation
Understanding investment terminology
This information is intended to provide you with help and guidance about investing generally and about investing with Artemis. It is not a marketing communication and should not be used to make investment decisions. You should always refer to the relevant fund prospectus and KIID/KID before making any final investment decisions.
Artemis does not provide investment advice on the advantages or suitability of its products and no information provided should be viewed in this way. Should you be unsure about the suitability of an investment, you should consult a suitably qualified professional adviser.